Is there a warranty on my nails?
Yes, there is a two-week warranty for nail chips or peeling. The warranty covers Acrylic Fullset, Dip Powder, and Apres extensions. We can fix any issues with lifting nails within the two-week period.
What happens if my natural nail chips or breaks?
Nail breakages after one week on natural nails are subject to an additional charge.
How long is my manicure guaranteed to last?
- Gel Manicure: Guaranteed for 10 days
- Dip Powder: Guaranteed for 14 days
What if I’m running late to my appointment?
No worries! We offer all our clients a few minutes grace period, but please keep it within 10 minutes, and contact us if you’re going to be later. Communication is key!
How long will my nails take to soak off?
We recommend arriving 15+ minutes before your appointment time to begin the soaking process. Depending on the current nail treatment, the process may take longer. Please specify your current nail treatment when booking.
What if the service I received isn’t on par with my expectations?
If you are dissatisfied with the service, kindly inform us before checking out. If you prefer to avoid in-person confrontation, feel free to email or DM us on Instagram to address your concerns.
We appreciate your ongoing support!